Bigger brands have the advantage of resources and recognition. However, with the right positioning and messaging, you can differentiate your brand and attract customers who truly resonate with what you offer.
Running ads, posting on social media, and following generic marketing advice can feel like throwing money into a black hole—especially when it doesn’t generate quality leads or convert into sales. The problem isn’t marketing itself, it’s the strategy behind it.
You’re busy running your business—you don’t have time to become a marketing expert overnight. From navigating SEO and social media ads to understanding consumer behaviour, it can be tough to know where to start or what actually works.
You’ve invested in ads, driven traffic to your website, and even polished your product pages—yet sales aren’t budging. Visitors browse but don’t buy. You wonder, Why aren’t they converting? What’s missing?
That’s what happened to a health supplement brand called Silver Fern™. Their top-rated probiotic was backed by research, but customers weren’t converting. Instead of guessing, they used psychology to find out what was holding buyers back.
Here’s what they changed:
Personalisation: Visitors picked their health concerns (like mood swings or gut issues).
Customer match: The site showed real reviews from people with the same concerns.
Social proof: Buyers with the same concerns explained why the product worked for them.
The Results?
32.38% increase in conversions
32.32% increase in revenue
All in just two weeks.
✔️ Brand Strategy & Positioning - Clarify brand values and align brand identity with customer personas.
✔️ SEO Strategy - Optimise content to rank higher on search engines.
✔️ Paid Ads & SEM Strategy - Apply behavioural insights to craft ads that capture attention & drive action.
✔️ Social Media Growth Strategy – Leverage psychology to craft content that resonates with audience.
✔️ Psychology-driven messaging – Apply trust-building psychology techniques.
✔️ Customer journey optimisation – Identify and fix drop-off points.
✔️ Social Media and Email Marketing – Leverage psychology to increase engagement and drive conversions.
✔️ Website & Landing Page Optimisation – Remove friction to make actions feel effortless.
✔️ Pricing & Offer Strategy - Use behavioural pricing tactics to maximise perceived value.
✔️ Conversion-Focused Email & Retargeting Ads – Target interested buyers using psychological strategies to re-engage them.
✔️ Checkout Optimisation – Make the checkout and purchase process more intuitive & rewarding to reduce drop-off rates.
✔️ Customer Loyalty Programs – Apply psychological insights to keep customers engaged.
✔️ Email & Content Marketing – Use psychological techniques and community-building tactics to increase retention.
I’m Jenifer, a Psychology-Driven Marketing Strategist with a Bachelor’s in Psychology from National University Singapore (NUS) and a Master’s in Social Cognition from University College London (UCL). I specialise in understanding why people think, feel, and act the way they do—so you can build a brand they trust, enhance their experience, and increase sales. With certifications in Branding & Brand Strategy (Equinet Academy) and Digital Marketing & E-Commerce (Google), I bridge the gap between psychology and marketing to create strategies that drive real results.
While studying at UCL, I was exposed to how psychology was widely applied across industries—from banking to marketing to government policies. Yet, when I looked into digital marketing in Singapore, I found a gap: most agencies relied on standard SEO and lead generation tactics without leveraging human psychology to drive action.
That’s what inspired me to create NeuroNova Marketing—a consultancy based in Singapore that combines psychology, strategy, and digital marketing to give small to medium sized enterprises (SMEs) a competitive edge. I primarily serve businesses, mainly SMEs, in Singapore, but I also work with clients across the region and beyond.
Innovation: I apply cutting-edge research to develop smarter, psychology-backed strategies tailored to your business.
Trust: You can count on me to provide honest, research-backed strategies that prioritise your long-term success. No gimmicks—just ethical marketing that builds genuine connections with your audience.
Results-Driven: Backed by data, research, and real-world application, I create strategies that deliver measurable impact.
Most agencies focus on what to do — like running ads or managing your socials. I focus on why people aren’t engaging or buying in the first place, then use psychology to shape messaging, design, and strategy. I dig into what truly drives your customers, so you’re not just creating content — you’re creating content that converts. If you’ve tried the usual tactics and haven’t seen results, this approach may be what finally moves the needle.
Absolutely. You don’t need to be a marketing expert — that's what I’m here for. I work with entrepreneurs, businesses and organisations of all sizes, and what matters most is that you have a goal: whether that’s getting more people to buy your product, visit your site, engage with your content, or sign up for something. From there, I’ll work with you to uncover what’s holding your audience back — and design solutions that guide them to take action. You’ll never feel overwhelmed with jargon or strategy talk; I’ll keep things clear, collaborative, and aligned with what makes sense for your business.
Not necessarily — it really depends on the kind of support you need. I offer flexible project scopes, and we’ll always tailor the approach to what’s most efficient and effective for your goals and current stage of growth. Once I understand what you're hoping to achieve, I can recommend the most impactful (and cost-effective) path forward — no guesswork, no unnecessary add-ons.
Psychology helps you understand customer decisions and optimise marketing strategies to drive better results. By applying insights into how people think and act, businesses often see improvements in engagement, conversions, and customer loyalty.
To see how this has worked for other businesses, check out the examples on the blog here.
The level of involvement is flexible and can be tailored to your preferences. You’ll be involved at key points, like sharing your goals, giving feedback, or providing insights only you’d know about your audience, I’ll handle the strategy, planning, and recommendations in the background, and guide you through everything step-by-step. Whether you prefer a more hands-off approach or want to collaborate closely, we can find a balance that works for you.
I’m based in Singapore, and I work closely with small to medium-sized businesses here—but I also serve clients across the region and internationally. Whether you're a local SME or a business based elsewhere, I can tailor strategies to suit your market and audience.